Q: What types of vehicles do you detail?

We detail cars, SUVs, trucks, vans, and crossovers of all sizes. Whether it’s a daily driver, family vehicle, luxury car, or weekend cruiser, we tailor our detailing process to your vehicle’s specific needs.

Q: How often should I get my car detailed?

Most vehicles benefit from a professional detail every 4–6 months , depending on usage, weather exposure, and maintenance habits. For the best long-term results, we recommend: Monthly maintenance washes for upkeep Quarterly interior refreshes Full detailing two times per year

Q: How long does a full detail take?

Most full details take 4 to 6 hours , depending on the vehicle’s condition, size, and the services selected. Ceramic coating and deep interior work may require additional time.

Q: What forms of payment do you accept?

We accept credit/debit cards, ACH bank transfer, Apple Pay, Google Pay, and cash .

Q: Do you offer ceramic coating?

Yes — we offer 1-year, 3-year, and 5+ year ceramic coating options to protect your vehicle and boost shine.

Q: How do I book an appointment?

You can book directly through our website using the Get an Estimate button or by calling/texting 650-314-9638 .

Question 1

What types of vehicles do you detail?

Accepted Answer

We detail cars, SUVs, trucks, vans, and crossovers of all sizes. Whether it’s a daily driver, family vehicle, luxury car, or weekend cruiser, we tailor our detailing process to your vehicle’s specific needs.

Question 2

Do you offer mobile auto detailing?

Accepted Answer

No, we are a dedicated, drop-off studio

D-Tales Auto Detailing is a home-based service, so all appointments are drop-off only at our San Mateo location. We provide a professional, dedicated environment to ensure the highest level of quality and care.

Question 3

How often should I get my car detailed?

Accepted Answer

Most vehicles benefit from a professional detail every 4–6 months, depending on usage, weather exposure, and maintenance habits.

For the best long-term results, we recommend:

Monthly maintenance washes for upkeep
Quarterly interior refreshes
Full detailing two times per year

Question 4

How long does a full detail take?

Accepted Answer

Most full details take 4 to 6 hours, depending on the vehicle’s condition, size, and the services selected. Ceramic coating and deep interior work may require additional time.

Question 5

What forms of payment do you accept?

Accepted Answer

We accept credit/debit cards, ACH bank transfer, Apple Pay, Google Pay, and cash.

Question 6

What’s included in a full detailing package?

Accepted Answer

Our full detailing packages include:

Exterior wash and decontamination
Clay bar treatment
One-step gloss enhancement polish
Interior vacuuming and deep cleaning
Steam cleaning and fabric sanitation
Trim, wheel, and window detailing
Optional ceramic coating upgrades

Question 7

Do you offer ceramic coating?

Accepted Answer

Yes — we offer 1-year, 3-year, and 5+ year ceramic coating options to protect your vehicle and boost shine.

Question 8

How do I book an appointment?

Accepted Answer

You can book directly through our website using the Get an Estimate button or by calling/texting 650-314-9638.

Question 9

Do you guarantee your work?

Accepted Answer

Yes — your satisfaction is our priority. If something isn’t right, we’ll make it right.

Question 10

What is your cancellation policy?

Accepted Answer

We understand that plans can change. If you need to cancel or reschedule, please notify us at least 24 hours before your appointment.

Cancellations or no-shows with less than 24 hours’ notice may result in a cancellation fee, as reserved time slots cannot be filled last-minute.

This policy helps us manage our schedule and provide fair availability to all clients.

Question 11

Is a deposit required to book an appointment?

Accepted Answer

Yes. A $50 deposit is required to secure your appointment. This deposit is applied toward your total service cost on the day of your detail.

Deposits help us hold your spot and prepare for your appointment.

If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid losing your deposit.

Premium Auto Detailing in San Mateo, Done the Aloha Way

A Boutique, appointment-only studio focused on quality over volume.

Why choose D-Tales Auto Detailing?

Aloha spirit care

Premium craftsmanship

Comprehensive services

Local San Mateo service

Explore our premium detailing services

Full Detailing Packages

Interior and Exterior Car Cleaning

Paint Protection and Restoration